What information do we collect?
We collect information from you when you register your appointment details successfully on our site, and when you submit your enquiry via our contact form.
When booking or submitting an enquiry on our site, you may be asked to enter your name, address, type of enquiry and e-mail address. These details will be automatically registered on our secure customer database. You may, however, visit our site without registering.
When registered and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalise your experience — your information helps us to better respond to your individual needs.
To improve our site — we continually strive to improve our site offerings based on the information and feedback we receive from you.
To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to appointments or in response to your user name, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
What is your data retention policy?
We will make a good faith effort to:
Retain server logs containing the IP address of all requests to this server no more than 90 days.
Retain the IP addresses associated with registered users and their posts no more than 5 years.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognise your browser including the five steps of any appointment system process.
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our site and not to information collected offline.
Your Consent
By using our site, you consent to our web site privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page